Our ethical standards are best described by our corporate value concept, the 9 Candles of SAN Group, and our company policy. Both perfectly summarize our principles in all aspects of business.

SAN Group Company Policy

1. We are committed to establishing long-term, fruitful, and therefore mutually profitable professional relationships with customers, suppliers, employees, and other stakeholders.
2. We strive to fulfill the expectations and requirements of our customers, suppliers, employees, and other stakeholders. This implies economic, ecological, and social sustainability. Which includes - but is not limited to - the quality of products and services, people’s health & safety (including preventive OH&S for our employees) as well as the security of tangible and intangible assets.
3. We promise science, service, and speed to our customers, including continuous improvement of products and services as well as innovation. This promise, along with striving for the highest possible customer satisfaction are innate in our company’s DNA.
4. We emphasize international inter-, intra-, and cross-process-oriented teamwork. This goes hand in hand with respecting cultural differences and treating all human beings with dignity and respect - regardless of age, gender, sexual orientation, race, religion, nationality, or educational background.
5. We are convinced that only ethical business practices lead to long-term and sustainable corporate success. Therefore, we act according to appropriate and good conduct in any given situation.
6. We are committed to strictly adhere to legal rules, regulations, and requirements (internal & external) applicable to our scope of business and operations. This guarantees the highest safety and compliance standards for our product and services.
7. We process and store personal data of our customers, suppliers, employees and stakeholders in compliance with all applicable data protection regulations and laws, including the European General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for more details.
8. We are committed to protecting our know-how, business, and trade secrets.
9. We are convinced that continuously handling our resources (reduce, reuse, refuse, recycle, repair) in a careful and efficient manner, along with investing in people’s education, green energy, and future technologies are important steps towards lowering our environmental footprint and combating the destruction of the human habitat on this planet.
10. We are convinced that having the right passion for something and finding the right people to bring your ventures to life means that profit is then a natural result of our endeavors.
11. We are convinced that it is entirely in our hands to grow together and make our future a successful one.

At SAN Group we have implemented an overall Occupational Health and Safety (OH&S) standard to ensure maximum workplace safety for our employees. Preventing and reducing accidents is top of the agenda. This is supported by an internal reporting tool that also logs near-accidents and safety improvements. With the help of this data, continuous improvement of the safety of our employees and consequently, protecting their health, is ensured.